CASE STUDY 03 / OH NINE! PHOTOBOOTHWEB EXPERIENCE + CUSTOM PLATFORM

Good times.
Great systems.

A memorable first impression.
A lot happening behind it.

Step behind the scenes ↓
Oh nine!THE EXPERIENCE / IN MOTION
THE FRONT

WordPress website

BEHIND THE SCENES

Custom booking & admin

THE RELATIONSHIP

Ongoing monthly maintenance

01 / MORE THAN A WEBSITE

Behind every
good time.

Oh Nine! brings photobooths and guestbooks to celebrations across Australia. The website sets the mood. The booking system handles the details that make an event possible.

Our work connects those two worlds: a WordPress front end, a custom-built booking platform and an admin panel shaped around the team’s day-to-day operations.

What began with the first booking flow has grown through new services, integrations and ongoing improvements.

02 / THE CUSTOMER JOURNEY

A celebration.
A few clicks.

Service, location, availability and payment all need to work together. We built the booking flow around those dependencies, with the details carried through into the team’s system.

Explore the flow. This is an illustrative walkthrough, not a live booking form.

Oh nine!BOOKING WALKTHROUGH
03 / BEHIND THE BOOKING

The other side
of the party.

An event does not end at checkout. The admin panel brings bookings, staff, locations and payment information into a shared operational workflow, with access shaped around each person’s role.

OH NINE! / OPERATIONSCapability overview · not live business data
04 / BUILT TO KEEP EVOLVING

Launch was
the beginning.

As the business evolved, so did the platform. Each enhancement extends a specific part of the experience, from recovering an unfinished booking to supporting staff payments and delivery.

01

Discount integration

+

Promotional pricing, built into the booking flow.

Discount support gives the team a way to apply offers within the booking experience.

02

Abandoned booking discount

+

A reason to come back.

A discount incentive supports follow-up when a customer leaves a booking unfinished.

03

Captured data editing

+

Room for plans to change.

Editing captured booking information gives the team a way to correct details as event plans develop.

04

GST implementation

+

Tax, considered throughout.

GST handling is incorporated into booking and payment calculations, including deposit and balance amounts.

05

Photobooth + video guestbook

+

One booking. More ways to remember.

Support for the combined service brings the photobooth and video guestbook together in the booking offering.

06

Staff payroll

+

From completed events to staff totals.

A payroll view brings completed assignments and staff payment calculations together, with monthly totals and travel-fee handling.

07

Meta Pixel implementation

+

Visibility into the customer journey.

Meta Pixel implementation supports measurement of activity around the website and booking journey.

08

Stripe fee breakdown

+

A clearer view of payment costs.

A Stripe fee breakdown adds visibility into the costs associated with processing payments.

09

Xero integration

+

Connecting booking and accounting.

Xero integration connects the booking system with the business’s accounting workflow.

10

AUPost courier integration

+

The next step beyond checkout.

Australia Post courier integration supports the delivery side of the rental experience.

Oh Nine photobooth and vintage video guestbook together
THE NEXT CHAPTER / ONGOING

Still here.
Still improving.

The relationship continues through monthly maintenance, with ongoing care for the website and booking system as the business moves forward.

WORDPRESS · CUSTOM DEVELOPMENT · CONTINUING SUPPORT

HAVE A WEBSITE THAT NEEDS WORK?

Let’s build
it properly.

See if we’re a good fit.

CONTENT PLACEHOLDER

To be confirmed.